In Dispatch Console there is a field for Material Exp. Delivery date: where is this data pulled from? If we put in an estimated date for a back order, it does not show here.
Solved
Dispatch Console - Material Exp. Delivery (15.2)
+12Best answer by Phil Seifert
Hi Bjørn,
This is not a field you can edit/modify directly yourself. According to the information I have from R&D:
This field is used by DSE when the part pickup functionality is activated.
As you are not using DSE to do the scheduling, you will not have part pickup functionality activated, etc.
In the future, when/if you do start using DSE, then we can look at using it but for manual dispatcher operations without DSE, it is not used so you will always have the NA and blank value in the labor activity.
+24Hi Bjørn,
According to the underlying query, it comes from here:
, demand_labor.mat_exp_delivery_date as mat_exp_delivery_date
, demand_labor.mat_exp_delivery_time as mat_exp_delivery_time
Looks to be based, which makes sense, on the expected delivery of the materials to the agent and not the Estimated Date for the back order on the material line itself. Keep in mind the DC is looking more at work orders or activities in general then materials.
Please mark any comments which answered your question as Best Answer so the topic is easier recognised as answered and closed.
+12Thanks, Phil. Next question is: how do we get this field active?
+24Hi Bjørn,
This is not a field you can edit/modify directly yourself. According to the information I have from R&D:
This field is used by DSE when the part pickup functionality is activated.
As you are not using DSE to do the scheduling, you will not have part pickup functionality activated, etc.
In the future, when/if you do start using DSE, then we can look at using it but for manual dispatcher operations without DSE, it is not used so you will always have the NA and blank value in the labor activity.
Please mark any comments which answered your question as Best Answer so the topic is easier recognised as answered and closed.
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