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Question

The type initializer for "crystalDecisions.CrystalReports.Engine.ReportDocument" threw an exception.

  • December 12, 2023
  • 2 replies
  • 719 views

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Dear IFS Community,
I’m trying to install Crystal Web Service into a windows 2019 server for IFS APP09 environment.

IIS manager version is 10.

When I try to view a Crystal Quick report, I get the following error.

And I can’t see errors in log file.

We would appreciate it if you can give us your suggestions/comments to solve this, please.

Thank you in Advance!

2 replies

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  • Author
  • 282 replies
  • January 12, 2024

Hi @Charith Epitawatta, I would really appreciate it if you can give your opinion on this issue, please.

 


Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1094 replies
  • January 13, 2024

Hi @MitDenukN,

Supporting OS versions for CWS in IFSAPP9 are as follows, so I’m not sure if your OS version could be causing issues:

Supported Crystal Runtime:

Regarding IIS, documentation says to use IIS 6, even for IFSAPP10:

https://docs.ifs.com/techdocs/foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm#Installing_and_configuring_Crystal_Web_Service

Hope this helps!