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mailto link in Aurena lobby element

  • 23 December 2020
  • 2 replies
  • 246 views

Userlevel 4
Badge +7

Hi All,

I am converting lobbies from IEE to Aurena and noticed that the mailto links don’t work in the ‘Web Access URL Address’. Anyone knows how I need to change the old link to make it work in Aurena?

Any help would be much appreciated. Thanks!

Alice

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Best answer by Sandun Madola 8 January 2021, 11:15

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2 replies

Userlevel 6
Badge +13

Hi @alicedc91,

This issue has been resolved in IFS Chrome add-on. 
In the landing page will present a message if you don't have our add-on. The add-on page you can find the things that you need to install.

IFS internal case - G1877509


 

Userlevel 4
Badge +7

Hi Sandun, 

Thank you for your help on this. I am not sure I understand what I need to do. I have my chrome add-on installed even though we only use Edge.

I have set up the link in the element navigation

but this is what I get in Aurena