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Question

Lobby scaling issue - Cutting off elements

  • June 29, 2026
  • 1 reply
  • 19 views

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We are in the process of upgrading IFS Cloud from 24R1 to 25R2 and noticed all of our lobbies (standard or custom) are impacted negatively when zooming the lobby over 100%.  The elements will get “cut off” with no ability to zoom.

Has anyone else been experiencing this?   I couldn’t find any posts or knowedgbase articles on it.

 

 

1 reply

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  • Do Gooder (Customer)
  • July 21, 2026

Hi,

We are experiencing the exact same issue with our Customer 360 lobby after upgrading.

Has anyone managed to find a solution, or was an official IFS Case opened for this? If a patch or bug ID is already available, could you please share it?

Thanks!
 

Soumia