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License usage for Remote deployed IFS Cloud customers

  • Jul 30, 2024 4:31 AM UTC
  • 7 replies
  • 162 views

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We need the following information from remote deployed solution for IFS Cloud. 

  • no. of registered users
  • no. of active users
  • LTU

how can we get the license management information from the IFS Cloud remote instances.

7 replies

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  • Superhero (Employee)
  • Aug 8, 2024 12:44 AM UTC

Hi @Vindya 

 

I believe You can use the License Metric from the target environment for this.  

Cheers


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  • Author
  • Do Gooder (Employee)
  • Aug 8, 2024 1:31 AM UTC

Hi @Sajith D,

 

Thanks for the reply. How exactly is the mechanism that we can access the client’s environment when it's on their servers?

 

 

 


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  • Superhero (Employee)
  • Aug 8, 2024 1:48 AM UTC

Hi @Vindya ,

In the remote scenario we will need to request the customer to generate the report and send that to IFS. Contractually IFS has the right to request this for compliance checks. If i’m not mistaken, this is done on a recurring basis.

Cheers. 


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  • Author
  • Do Gooder (Employee)
  • Aug 8, 2024 2:30 AM UTC

Hi @Sajith D,

 

Thanks for the response. We will work on this basis onwards.

Best regards,

Vindya


hardik
Hero (Partner)
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  • Hero (Partner)
  • Aug 14, 2024 9:05 AM UTC

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  • Author
  • Do Gooder (Employee)
  • Aug 14, 2024 10:49 AM UTC

Thanks @hardik. I will check the Tech docs link.


jporter
Sidekick (Partner)
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  • Sidekick (Partner)
  • Aug 14, 2024 2:51 PM UTC

Thanks,  @hardik , very helpful link.