Skip to main content
Question

Is Frequent SFTP Connection to External Servers Normal for IFS Cloud?

  • February 10, 2025
  • 5 replies
  • 75 views

Forum|alt.badge.img+7

We are experiencing approximately 5,656 SFTP connection attempts daily from IFS application to an external sftp server (AccessPay). The SFTP connection is always enabled and configured for bank reconciliations.

Is this level of connection frequency typical for IFS Cloud environments? Is it normal for IFS Connect Reader to continuously connect to an external SFTP server to read files?

5 replies

Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2877 replies
  • February 10, 2025

Could it be that IFS Connect needs to connect to the SFTP server to check for incoming messages at regular intervals? If that's what happening, perhaps you can make it happen less frequent?

 


Forum|alt.badge.img+7
  • Author
  • Sidekick (Partner)
  • 45 replies
  • February 10, 2025

Hi ​@Mathias Dahl , Thank you for the reply, The SFTP Connect Reader is configured to connect to the external sftp server (AccessPay) to read files, Additionally, the following observations were noted:

There are 2 x Routing Rules in IFS Connect for MT940 bank statement creations, that are linked to AccessPay readers

There are background jobs for “Load MT940 from AccessPay”; 3 per day, that run at 07:00

Could you please suggest possible steps to minimize the request frequency from the SFTP reader connector if feasible?


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2877 replies
  • February 11, 2025

@maheshmuz 

That's outside my area of expertise. Hopefully someone else here will know. Did you try the documentation? If you don't get any replies here in a few days I suggest you file a support case.

Good luck!


Forum|alt.badge.img+7
  • Author
  • Sidekick (Partner)
  • 45 replies
  • February 11, 2025

Thank you ​@Mathias Dahl , In the APP9 environment, there was an option called "Polling Settings" that allowed us to configure this. However, I couldn't find the same option in IFSCloud. I had raised this in another post and received a response confirming that this option is not available in IFSCloud.

The poll time for Connect Readers is fixed at 30 seconds in the IFSCloud environment.


Mathias Dahl
Superhero (Employee)
Forum|alt.badge.img+32
  • Superhero (Employee)
  • 2877 replies
  • February 11, 2025

@maheshmuz 

Thanks for reporting back. Even if you cannot change it, at least you know the reason for the frequent SFTP connections now…

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings