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IFS IAM (ifsapp-iam) not starting after 25R1 SU10 installation

  • April 17, 2026
  • 2 replies
  • 30 views

maheshmuz
Hero (Partner)
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After installation of 25R1 SU10, the ifsapp-iam pod in the middleware is not starting and is showing the following error. Has anyone experienced this issue? If so, could you please provide the resolution steps?

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root@rd-test-mw01:~# microk8s kubectl logs -p deployment/ifsapp-iam -c ifsapp-i                                                                                                                                                          am -n rddata-ifs-test
Container initiated at Fri Apr 17 13:10:34 UTC 2026
SECRETIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.6
ALPINE_VERSION=Thu Mar 5 07:53:49 UTC 2026 3.23.3
BASEIMAGE_VERSION=Thu Mar 5 07:53:49 UTC 2026 1.0.70
CERTIFICATE_HANDLER_VERSION=Thu Mar 5 07:56:05 UTC 2026 1.0.8
JAVAIMAGE_VERSION=Thu Mar 5 07:56:05 UTC 2026 2.0.9
No certificates are loaded for database-certs ..
No certificates are loaded for ifsapp-iam-certs ..
Setting up the secrets
reading secret [ifsiam-user]
reading secret [ifsiam-password]
reading secret [ifsapp-user]
reading secret [ifssys-user]
reading secret [ifssys-password]
reading secret [ifsadmin-user]
reading secret [ifsadmin-pw]
reading secret [ifsiam-admin]
reading secret [ifsiam-admin-pw]
reading secret [ifs-jdbc-url]
reading secret [ifsappmonitor-pw]
reading secret [ifsreadonlysupp-pw]
reading secret [ifsprobeuser-pw]
KEYCLOAK_RUN_LOCAL:
KEYCLOAK_JGROUPS_DNS: ifsapp-iam-cache.rddata-ifs-test.svc.cluster.local
2026/04/17 13:10:34 Starting IFSIAM...
2026/04/17 13:10:34 IFSIAM not up. Retrying in 2 seconds...
{"_timestamp":"2026-04-17T13:10:36.891103305Z","sequence":108,"loggerClassName":                                                                                                                                                          "org.jboss.logging.Logger","loggerName":"io.quarkus.agroal.runtime.AgroalConnect                                                                                                                                                          ionConfigurer","log.level":"WARN","message":"Agroal does not support detecting i                                                                                                                                                          f a connection is still usable after an exception for database kind: oracle","th                                                                                                                                                          readName":"main","threadId":1,"mdc":{},"ndc":"","processName":"/usr/lib/jvm/java                                                                                                                                                          -21-openjdk/bin/java","processId":72,"host.name":"ifsapp-iam-7f5c7d55-64vgr"}
{"_timestamp":"2026-04-17T13:10:36.922748516Z","sequence":109,"loggerClassName":                                                                                                                                                          "org.jboss.logging.Logger","loggerName":"io.quarkus.agroal.runtime.AgroalConnect                                                                                                                                                          ionConfigurer","log.level":"WARN","message":"Agroal does not support detecting i                                                                                                                                                          f a connection is still usable after an exception for database kind: oracle","th                                                                                                                                                          readName":"main","threadId":1,"mdc":{},"ndc":"","processName":"/usr/lib/jvm/java                                                                                                                                                          -21-openjdk/bin/java","processId":72,"host.name":"ifsapp-iam-7f5c7d55-64vgr"}
{"_timestamp":"2026-04-17T13:10:36.932818275Z","sequence":110,"loggerClassName":                                                                                                                                                          "org.jboss.logging.Logger","loggerName":"io.quarkus.agroal.runtime.AgroalConnect                                                                                                                                                          ionConfigurer","log.level":"WARN","message":"Agroal does not support detecting i                                                                                                                                                          f a connection is still usable after an exception for database kind: oracle","th                                                                                                                                                          readName":"main","threadId":1,"mdc":{},"ndc":"","processName":"/usr/lib/jvm/java                                                                                                                                                          -21-openjdk/bin/java","processId":72,"host.name":"ifsapp-iam-7f5c7d55-64vgr"}
2026/04/17 13:10:36 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:38 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:40 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:42 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:44 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:46 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:48 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:50 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:52 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:54 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:56 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:10:58 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:00 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:02 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:05 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:07 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:09 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:11 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:13 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:15 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:17 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:19 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:21 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:23 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:25 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:27 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:29 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:31 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:33 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:35 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:37 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:39 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:41 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:43 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:45 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:47 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:49 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:51 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:53 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:55 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:57 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:11:59 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:01 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:03 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:05 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:07 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:09 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:11 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:13 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:15 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:17 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:19 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:21 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:23 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:25 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:27 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:29 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:31 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:33 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:35 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:37 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:39 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:41 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:43 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:45 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:47 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:49 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:51 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:53 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:55 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:57 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:12:59 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:13:01 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:13:03 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:13:05 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:13:07 IFSIAM not up. Retrying in 2 seconds...
2026/04/17 13:13:09 IFSIAM not up. Retrying in 2 second

Best answer by Shehan Chandrasekara

Hi ​@maheshmuz ,

 

You can try the steps below.

  1. Stop MT
  2. Delete MT
  3. Delete all tables in the IFSIAMSYS schema.(You can drop the whole schema and recreate using prepare.sql) Or else you can drop it using PL/SQL Developer.
  4. Reinstall the Middle tier and wait until the IAM is back online.(do not stop MT when you see the “IFSIAM not up. Retrying in 2 seconds...” message in the log file)

2 replies

Shehan Chandrasekara
Sidekick (Former Employee)
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Hi ​@maheshmuz ,

 

You can try the steps below.

  1. Stop MT
  2. Delete MT
  3. Delete all tables in the IFSIAMSYS schema.(You can drop the whole schema and recreate using prepare.sql) Or else you can drop it using PL/SQL Developer.
  4. Reinstall the Middle tier and wait until the IAM is back online.(do not stop MT when you see the “IFSIAM not up. Retrying in 2 seconds...” message in the log file)


maheshmuz
Hero (Partner)
Forum|alt.badge.img+11
  • Author
  • Hero (Partner)
  • April 20, 2026

Hi ​@Shehan Chandrasekara ,

Thank you for the steps you provided. This resolved the issue with IFSIAM. I faced an issue while dropping the object IFSIAMSYS.DATABASECHANGELOGLOCK, but I was able to resolve it after rebooting db and executing the following query: DROP TABLE IFSIAMSYS.DATABASECHANGELOGLOCK;. I appreciate your support.