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Question

How long does it take for an IFS10 Cloud update to be delivered and installed

  • December 4, 2023
  • 2 replies
  • 88 views

wijesiri
Do Gooder (Customer)
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Hello: 

We (Watts Water Technologies) are on IFS10 Cloud UPD15. 

  • What is the latest IFS10 Cloud update?
  • What is the typical duration it takes for IFS Cloud Services Teams to deliver and install an update from the date the case is entered?

 

Thanks,

CW

2 replies

Charith Epitawatta
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1094 replies
  • December 5, 2023

Hi @wijesiri,

I assume  you are referring to an IFSAPP10 customer hosted on IFS Managed Cloud.

  • The latest Update available for IFSAPP10 is UPD21. However, UPD 22 will be released on December 07, 2023.
  • Actual time it takes to deliver an update would depend on certain factors, which is hard to predict without doing an impact analysis first. When you open a case requesting a UPD, the UPD team will be able to perform the analysis and provide you an estimate.
  • Once the UPD package is prepared and delivered by the UPD team, IFS Managed Cloud team will install the delivery during a down time the customer provides. 

Hope this helps!


wijesiri
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • 3 replies
  • December 5, 2023

Thanks much @Charith Epitawatta . This helps a lot. 

 

Regards,

Charith Wijesiri