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Question

IFS Cloud smtp.office365.com

  • February 29, 2024
  • 5 replies
  • 279 views

paguin
Sidekick (Partner)
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  • Sidekick (Partner)
  • 140 replies

Hello, 

Getting following error on IFS Cloud mail sender. we are using Basic authentical type with

smtp.office365.com as smtp host

and port - 587

Security Protocol SMTP+STARTLS

-- The email account is configured with MFA.

Please suggest

Regards

Pankaj

ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$PermanentFailureException: Fatal error while sending data... Caused by: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, the request did not meet the criteria to be authenticated successfully. Contact your administrator. [MI1P293CA0014.ITAP293.PROD.OUTLOOK.COM 2024-02-29T07:55:32.880Z 08DC3842F079C9D1]

5 replies

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  • Hero (Customer)
  • 59 replies
  • February 29, 2024

Hi,

Do you have access to the Office365 administration?  I think you’ll have to disable multi-factor authentication for the email account being used when using basic authentication.

Best regards,

Marion

 


paguin
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 140 replies
  • February 29, 2024

@MMcK ,

thanks for your reply. we dont want to disable multi factor authentication

regards

Pankaj


Srikanth
Superhero (Partner)
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  • Superhero (Partner)
  • 291 replies
  • February 29, 2024

You need to setup a Service Account bypassing MFA as in theory this account isn’t attached to a real person to pass MFA.


paguin
Sidekick (Partner)
Forum|alt.badge.img+11
  • Author
  • Sidekick (Partner)
  • 140 replies
  • March 1, 2024

Thnks @Srikanth , but the requirement is for account with MFA. 

Please suggest


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  • Sidekick (Partner)
  • 43 replies
  • March 6, 2024

I think you should skip MFA when request comes from the middletier ip adress. This can be done in Azure.


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