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Question

Time Clock Error


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Hi,

I have two users who are time clock users(checkbox selected in the employee window). 

I am getting the below error.

 


When I log in using ifsapp this issue does not occur.

Could someone please help?

4 replies

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Hi @ekavang , Employee status could also be one of the reasons for this error. For the 2 employees, in the employee window please check the employee status code - it should be active status code.


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  • Author
  • Do Gooder
  • 3 replies
  • August 5, 2022
Nalaka Samarasinghe wrote:

Hi @ekavang , Employee status could also be one of the reasons for this error. For the 2 employees, in the employee window please check the employee status code - it should be active status code.



Thanks! but I have checked and both employees are in active state.​​​​​​


ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 294 replies
  • August 7, 2022

Hi,

 

There is a checkbox in Employee file that must be selected for the employee to use Time Clock. It is this checkbox that also checks the CTU license for Time Clock

 


sheran25
Sidekick (Partner)
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  • Sidekick (Partner)
  • 11 replies
  • December 10, 2023

Hi,

I got the same error “Employee not a time clock user”, and non above solved it. Then I connected a Schedule in ‘Time Clock Employee Settings’ and it worked.

Hope this helps somebody.

Sheran


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