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Question

mobile workflow Task Action mandatory

  • January 11, 2024
  • 3 replies
  • 41 views

lopespetro
Hero (Customer)
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Hi All.

I set up the Attachments task action as mandatory but the mobile app is not blocking the user to complete the task. Does anyone know why?

 

the version is 23R1 MWO MAINTENANCE

 

One doubt is, the app consider media and docs or just media or doc?

 

Br.

Lopes

3 replies

James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • January 11, 2024

Setting this mandatory means that the app will force for at least one document or media item to be attached to proceed.

If you would like this to more granular can you please add an Idea in the community

Cheers

James


lopespetro
Hero (Customer)
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  • Author
  • Hero (Customer)
  • January 11, 2024

Setting this mandatory means that the app will force for at least one document or media item to be attached to proceed.

If you would like this to more granular can you please add an Idea in the community

Cheers

James

Hi @James Ashmore , tks for the quick response.

 

That’s the problem, the app is not forcing the user to attach at least one media or doc.

The time mandatory is working well, but media is not.

I tested both windows and android.

Do you know what it could be, or if I’m missing some thing?

Br.

Lopes


James Ashmore
Hero (Employee)
Forum|alt.badge.img+16
  • Hero (Employee)
  • January 11, 2024

If that's the case then please raise a support ticket so it can be investigated in detail and corrected if needed

Cheers

James