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IFS Cloud 24.1.6 – ServiceEngApp – FT - ORA-20114: MapPosition.FND_MODIFIED: The Map Position record has already been changed. Please refresh the record and reenter your changes

  • December 3, 2024
  • 3 replies
  • 74 views

wrprabash
Hero (Partner)
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Hi Experts,

I get this fail transaction if I create an additional work from a request task using option ‘Request additional work that needs to be done’. I use copy task detail option as well.

It is not clear how to refresh map positions in back end. I refreshed the relevant tasks but still cannot get rid of the fail transaction. Has anyone come up with this issue? how to get rid of this without erasing the already synced transactions in backend.

 

ORA-20114: MapPosition.FND_MODIFIED: The Map Position record has already been changed. Please refresh the record and reenter your changes.

ORA-06512: at "IFSAPP.ERROR_SYS", line 140

ORA-06512: at "IFSAPP.ERROR_SYS", line 509

ORA-06512: at "IFSAPP.MAP_POSITION_API", line 911

ORA-06512: at "IFSAPP.MAP_POSITION_API", line 961

ORA-06512: at "IFSAPP.MAP_POSITION_API", line 809

ORA-06512: at "IFSAPP.SERVICE_ENG_APP_SVC", line 76923

ORA-06512: at "IFSAPP.SERVICE_ENG_APP_SVC", line 76923

ORA-06512: at "IFSAPP.SERVICE_ENG_APP_SVC", line 76931

ORA-06512: at "IFSAPP.SERVICE_ENG_APP_SVC", line 50453

 

Thank you,

Roshan

Best answer by skullk

Hi Roshan,

Looks like this needs further investigations. Please report a support ticket.

Thanks

Sampath

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3 replies

skullk
Hero (Employee)
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  • Hero (Employee)
  • 256 replies
  • December 4, 2024

Do you get this all times or intermittently when additional work is created? 

 

Any thoughts ​@Maithree ?


wrprabash
Hero (Partner)
Forum|alt.badge.img+10
  • Author
  • Hero (Partner)
  • 72 replies
  • December 4, 2024

Hi Sampath !,

 

I get this all time.

 

Thank you,

Roshan


skullk
Hero (Employee)
Forum|alt.badge.img+11
  • Hero (Employee)
  • 256 replies
  • Answer
  • December 5, 2024

Hi Roshan,

Looks like this needs further investigations. Please report a support ticket.

Thanks

Sampath


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