Hello,
I would like to send custom Push Notifications to mobile. Below are 3 queries:
- 1st query: Using the App Model, can we include conditions when to send the notification to mobile or is that a separate process? In the Cloud documentation, I can only see the message to send.
- I believe, updating the app model and creating a projection action is a customization and not possible through configuration.

- 2nd query: Custom Alert Messages - Is this referring to Alert messages displayed based on conditions which will be visible to the technician for few seconds and then disappear when the mobile app is open?
- Do we have any reference on how we can perform this action?
- 3rd query: Can we restrict/modify the “New Assignment” notification logic to send only on certain conditions and not every time an assignment is transferred to mobile?
- If yes, is it possible through configuration?
Kind Regards
Priyanka Cecilia