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Question

Custom field is not showing in mwo

  • February 15, 2023
  • 3 replies
  • 147 views
H
Sidekick (Customer)
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Hi,

We are trying to add custom field in MWO screen but it is not showing in in mobile screen. Below is the attached screen where we try to attach. In cloud version we added to below path and after adding it should show in mobile screen but its not.

 

navod
Sidekick (Employee)
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  • navod
  • Sidekick (Employee)
  • February 15, 2023

Hi,

 

Please try to see after refreshing the mobile application cache.

 

Navod Janitha
kathlk
Hero (Employee)
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  • kathlk
  • Hero (Employee)
  • February 15, 2023

Hi 

When you add a custom filed to a mobile page, then you also need to add that to the Entity Details under mobile configuration (Solution Manager => Aurena Native => Configuration => Entity Details) and then publish custom fields for native mobile. Once you do that, your device get a popup saying you need to re initialize device. Did you follow those steps?  

Regards KATHUK
Dar
lopespetro
2 people like this
  • Dar
    Dar
  • lopespetro
    lopespetro
Alexander Heinze
Superhero (Employee)
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See if this document helps.

If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.

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