How do we rollback customer payments if they are incorrect?
These have been raised through the Mixed Payment process and approved. But we have no option to rollback the Customer Payment when selecting the transaction.
Thanks
Solved
Customer Payment Rollback - No Options?
Best answer by TimeMarBou
Hello,
For Mixed Payment you have to cancel the Mixed Payment
Customer Payment Rollback are for Automatic Payments or Customer Offsets.
Regards.
+8Hello,
For Mixed Payment you have to cancel the Mixed Payment
Customer Payment Rollback are for Automatic Payments or Customer Offsets.
Regards.
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