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How to create a new supplier shipment for a cancelled supplier shipment?

  • February 25, 2025
  • 2 replies
  • 34 views

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Hi,

 

In this issue, the end-user has canceled the supplier shipment for return materials.

Now the materials are in shipment location with a reservation to receipt. However, the end user now wants to return the material back to the supplier.

However, we cannot select the material in the shipment inventory to do the return. 

How can we do the return?

 

Thank you in advance 

Best answer by Abdul

Hi ​@Kavinda_Jay,

Try to find Purchase Receipt Return record in Available Lines for Shipments screen.

Refer below screnshot.

 

Regards

Abdul Rehman

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2 replies

Abdul
Hero (Partner)
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  • Hero (Partner)
  • 195 replies
  • Answer
  • February 25, 2025

Hi ​@Kavinda_Jay,

Try to find Purchase Receipt Return record in Available Lines for Shipments screen.

Refer below screnshot.

 

Regards

Abdul Rehman


Piyal Perera
Hero (Employee)
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  • Hero (Employee)
  • 244 replies
  • February 25, 2025

Hi ​@Kavinda_Jay,

   Please check ‘Avaiable Lines for Shipments’ page whether your return shipment line is there.

regards,

Piyal 


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