Hi there,
Since upgrading from FSM5.7.2 to FSM6u10, when in the mobile app and selecting to add an attachment the application always defaults to the Root Directory of the device.
If the engineer has an organised file structure when attachments are kept they are always forced to navigate through several folders to get to the location. When needing to attach multiple files the app defaults back to the Root folder of the device.
This makes it time consuming, tedious and increases the risk of files being missed.
Is it possible for the Mobile App to remember the location of the last attached file so that each time the add file attachment is selected for it to open in the last folder and not the Root each time?
This was not a problem under 5.7.2 Mobile app. but a change since upgrading to FSM6u10.
Thank you.
