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Login failed as you do not have access permission for any Astea products

  • July 19, 2021
  • 0 replies
  • 70 views

Phil Seifert
Ultimate Hero (Employee)
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When setting up an employee (or reactivating an old employee), if you receive the error:

Login failed as you do not have access permission for any Astea products

This is because there are currently no portals assigned to the employee.  Please check the configuration in Employees Security and assign the appropriate portals for the employee.