Some of our customers are moving to a pay-as-you-go module where they don’t charge for the contract per se but will charge the customers based on the PM or UM work that is being performed.
In this module the customer is paying for PMs and or for break fix/ongoing maintenance.
This mode may be of higher interest in today’s COVID-19 era where many end customers are trying to reduce expenses and just pay on must-have services delivered.
This can be done in Alliance by setting a contract with no price on the header and associate pricing rules to PMs and/or scheduled work.
The contract itself will not generate any invoices and customers will be invoiced only for the delivered services. Using invoice consolidation settings customers can receive one invoice per period that will cover the work performed in a given period.
Such contracts can be set for a limited time, say 6 months to accommodate business changes such as COVID-19 period or by setting an automated renewal process by extending the contracts it can be set as a sort of evergreen contract.
For Alliance customers who are using the Alliance financial link and would like to have the revenue posted to contract accounts, the GL translation rules can become handy as well.