Question

Dispatch Console - DPA appears Date + 1

+10

Hi,

Can anyone see any reason for which, for one user, the Dispatch Console displays the DPA one day later the real date ? (Customer is in France)

The Service order DPA is 07/31/2024, and as you can see, in the DC, activity is displayed for August 1st…

Thank you.

+1

Hi Laurence,
What SU do you work with?
And what is your browser's language settings ?

Thanks,

Roy.

+10

Hi Roy,

ALLIANCE version is v15.4 SU7.

the browser (we’ve tried both Chrome and Edge) is set to UTC+ 1, and I guess French langage is set as well (but I’ll check that with the user).

+1

Thank you.
We will try to check it. If it's not French, please let me know.

+10

Thank you. On this other screenshot, you can see the inconsistencies.

It appears that the issue appears only for activities updated by this user.

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