In the dispatch console in the Astea browser
you have the gps icon which is displayed when there is some gsp data available for the tech. The customer is asking what are the rules to display this icon. We know that the tech should be cloked in, but if the gpsdata are the sameday in the past and there is no data at present the icon should be displayed also ? Is there a kind of real time refresh of this icon or the system is looking at each x minutes the gpsdata table to find records and display this icon on the screen ?
Thanks for your feeback
rgds
Christophe
