We have a partially invoiced order where we need to remove 2 lines with status Needed (closing the order will remove these, I find). But we also have one line that is Allocated, and I can’t find a way to deallocate it
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Alliance 15.2: removing Allocated Product from partially invoiced order
Best answer by Phil Seifert
Hi Bjørn,
As you were using the Astea Browser from 15.2, in the General Queue please right click on the demand and you will have an option to deallocate. This should work.
If you were using the Web Employee Portal, in the General Queue you would have to select the row with the select checkbox on the far left and then use the … options drop down to get the deallocate option.
This should resolve your issue.
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