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Is it possible to upgrade customized reports from 12.5 to 15.2


bskallerud
Sidekick (Customer)
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Or wil lI have to rebuild these? 

 

Best answer by Phil Seifert

Hi Bjorn,

Normally speaking, you would not be trying to import Customizer customizations from 12.5 directly into your live 15.2 environment,

Best practice is to build them in your 15.2 UAT first and then export from there to use as import into production. Didn’t you already have these on UAT?

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2 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1319 replies
  • March 6, 2022

HI Bjørn,

You will need to rebuild these reports as the message clearly indicates you can not import older versions.  This has had to be done for other customers who upgraded their Alliance versions.

 


Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • 1319 replies
  • Answer
  • March 6, 2022

Hi Bjorn,

Normally speaking, you would not be trying to import Customizer customizations from 12.5 directly into your live 15.2 environment,

Best practice is to build them in your 15.2 UAT first and then export from there to use as import into production. Didn’t you already have these on UAT?


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