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Change the email template for Mobile Edge

  • June 25, 2021
  • 1 reply
  • 50 views

Chris_Perkins
Hero (Customer)
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The default email message from Mobile Edge that we are getting is:

“Dear customer, please find attached the Service Order Report for Work Order: SV2104200007@@1.”

We’d like to change that if possible, does anyone know where this is stored and if it is editable?

Best answer by Reid Gilbert

Hi Chris,

Currently this string is hardcoded for each supported language layer and cannot be modified inside of the Mobile Customizer application.  I logged a RFE (Request for Enhancement) ticket in our production system so that this can be considered for a future development sprint.

Thanks,

Reid

1 reply

Reid Gilbert
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • June 28, 2021

Hi Chris,

Currently this string is hardcoded for each supported language layer and cannot be modified inside of the Mobile Customizer application.  I logged a RFE (Request for Enhancement) ticket in our production system so that this can be considered for a future development sprint.

Thanks,

Reid