Skip to main content
Solved

App Param: FREEZE_REQUEST_STATUS

  • January 21, 2022
  • 7 replies
  • 150 views
M
Do Gooder (Customer)
Forum|alt.badge.img+6

Hello,

 

Question regarding App Param: FREEZE_REQUEST_STATUS on FSM [6u13]

 

Our goal is to “lock” or “freeze” a request when it has reached a status of ‘complete’ , ‘CO’ so that no one can edit details of the request.

 

We have set our [code table] to include the correct code

I believe we have set the App param correctly

 

Currently I can open a “completed” request on the UI, and change values on the request table (like request.payment_id) and save changes

 

Is there an additional step I need to take to “Lock” the records?

Best answer by brian.gummin

The OVERRIDEFREEZEREQUEST function is the key.  You have it enabled.  If you disable it or remove it from your role, you will no longer be able to update the Request.

View original
Did this topic help you find an answer to your question?

7 replies

Shneor Cheshin
Superhero (Employee)
Forum|alt.badge.img+28
  • Shneor Cheshin
  • Superhero (Employee)
  • 1132 replies
  • January 24, 2022

@MKNDANIEL 

Do you have the code(s) in the code table configured?

Can you please share the REQ_STATUS as a screenshot?

Cheers!

M
Do Gooder (Customer)
Forum|alt.badge.img+6
  • MKNDANIEL
  • Author
  • Do Gooder (Customer)
  • 10 replies
  • January 24, 2022

Here are the Codes in the Table.

 

Best Regards,

Shneor Cheshin
Superhero (Employee)
Forum|alt.badge.img+28
  • Shneor Cheshin
  • Superhero (Employee)
  • 1132 replies
  • January 24, 2022

Another option

  • What functions in the role you have?
  • What version are you working with?

Cheers!

M
Do Gooder (Customer)
Forum|alt.badge.img+6
  • MKNDANIEL
  • Author
  • Do Gooder (Customer)
  • 10 replies
  • January 25, 2022

Version 6u13 

 

  • BPO_BLANKET_PO_DEF_SCREEN    (disable)
  • CODES
  • CUSTIOTACTION     (disable)
  • EDITPERSONANY
  • EDITROLEANY
  • EXECUTEDBEDIT
  • EXECUTEDBQUERY
  • FSMIOTACTION     (disable)
  • IMPORTEXPORTANY
  • IMPORTEXPORTMAP
  • IMPORTEXPORTWIZARD
  • IOTDEVICE    (read only) (no delete)
  • IOTOBSERRULE       (disable)
  • IS_ADMIN_ROLE    (disable) (allow global search)
  • MAK_CONTACTLOOKUP
  • MAK_REQUEST_VITALS_LOOKUP
  • ODATA
  • OVERRIDEFREEZEREQUEST
  • PRODUCTSTRUCTURE
  • REFRESHFULL
  • REQUESTCREATEUPDATE
  • TASKLOOKUP
  • TASKSTATUSANY (disable)
  • UITHEMES

 

 

 

brian.gummin
Hero (Employee)
Forum|alt.badge.img+15
  • brian.gummin
  • Hero (Employee)
  • 161 replies
  • Answer
  • January 25, 2022

The OVERRIDEFREEZEREQUEST function is the key.  You have it enabled.  If you disable it or remove it from your role, you will no longer be able to update the Request.

Shneor Cheshin
WilsonX
2 people like this
  • Shneor Cheshin
    Shneor Cheshin
  • WilsonX
    WilsonX
M
Do Gooder (Customer)
Forum|alt.badge.img+6
  • MKNDANIEL
  • Author
  • Do Gooder (Customer)
  • 10 replies
  • January 25, 2022

Brian,

 

You nailed it!  

 

-Is there a list of “Functions” and their definitions that I can request? 

 

brian.gummin
Hero (Employee)
Forum|alt.badge.img+15
  • brian.gummin
  • Hero (Employee)
  • 161 replies
  • January 25, 2022

Glad I could help!  Unfortunately, I’m not aware of any documentation with a consolidated list of Role Functions.  Maybe someone else has put something together?

Reply


Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings