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Question

Incoming Stock for Service Technician Portal

  • September 16, 2020
  • 2 replies
  • 107 views

ctaylor56
Hero (Partner)
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In the Aurena Technician Portal, I have a work assignment that I have accepted  and have added material to.  

 

From the back office (IEE), material planners have manually reserved material and have created a transport task for the tech to receive and issue.

 

When going back to Aurena, the transport task is not available to receive/issue.  

Thoughts?

2 replies

  • Superhero (Employee)
  • 1439 replies
  • September 17, 2020
ctaylor56 wrote:

In the Aurena Technician Portal, I have a work assignment that I have accepted  and have added material to.  

 

From the back office (IEE), material planners have manually reserved material and have created a transport task for the tech to receive and issue.

 

When going back to Aurena, the transport task is not available to receive/issue.  

Thoughts?

Which Upd is this? I believe there has been some changes in this area for either Upd8 or 9. When I create a transport task in Upd9 I get a reserved material line like this
 

 

If I then click on ‘Issue’ I can see the reference to the transport task and issue, which will execute the transport task.
 

 


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  • Sidekick (Partner)
  • 8 replies
  • February 16, 2023

Hi,

In UPD14 when I try to “Issue“ a reserved material when Transport task is in “Picked” state following error message appeared.

Any thoughts on this?

 


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