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Receive Shop Order Error with Control Plan Mandatory


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Hello, 

I am using IFS Apps 10 and we have enabled Control Plan Mandatory and Create Analysis Mandatory in the QA controls. This has been working as expected, however, we have to disable the controls when a Rework Shop Order is opened. 

As an example we need to Rework PN 123456. So a SO is opened for it and the Rework flag is checked. The Operations are modified to suit the rework (deburr, sanding, etc.). All original operations are removed and the rework operation(s) are added. All original materials are removed and the top level part number is added (for rework) to the material. 

The connected control plan still has all the checks for the original steps, which I mark as not included. However, when you attempt to receive the Shop Order, the system errors out stating that is expecting you to complete checks for operations that you have removed and checks you have not included. I have found no way around this other than to disable the QA controls, report the rework Shop Order and turn them back. 

This seems like an issue, as you’re not having to modify basic data for every part you rework. I’ve checked the help, but I do not see anything related to how you would address this issue. The control checks cannot be removed, because they’re part of the master control plan. 

I’m not sure if there is a workaround for this, or what the correct process should be. Any guidance would be greatly appreciated. 

 

Best answer by cjohnson

@Abdul Ok, so I would still have to manually modify the Basic Data, and add repair routings/PS/CP. The QA controls for mandatory CP and Analysis do not make sense, as you’re then requiring manual effort enable/disabled the controls each time you need to rework a part in IFS. If you have thousands of parts and need to perform rework each week, you’re manually enabling and disabling these controls over and over again. This seems like a significant solution gap.

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12 replies

MikeCH
Hero (Employee)
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  • Hero (Employee)
  • 150 replies
  • April 15, 2025

Hi ​@cjohnson,

Does it work if a routing of the type ‘Repair’ is created and the shop order for the rework is created with it?


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  • Author
  • Superhero (Customer)
  • 224 replies
  • April 15, 2025

@MikeCH I receive an error that the rework flag cannot be enabled for  a repair order, which would mean I could not add the top level part to the materials tab. 

 

 


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 250 replies
  • April 15, 2025

Hi ​@cjohnson,

Rework has to be performed through Repair type Shop Order only, and following steps need to be followed to carried out to create a Repair type Shop Order.

1. Create Repair type Product Structure for subjected Part No. and make it Buildable (there is no need to add any component in Component tab).

2. Create Repair type Routing with operation(s) required for rework for subjected Part No. and make it Buildable (Operation can be add or delate later on at Shop Order level as per rework requirements).

3. Create a Repair type Shop Order manually for subjected Part No.(there is no need yo select repair flag and all), and execute Shop Order like a normal Shop Order.

Please check with above steps whether still encounter same error.

 

Regards

Abdul Rehman


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  • Author
  • Superhero (Customer)
  • 224 replies
  • April 15, 2025

@Abdul I’ve created the repair PS and Routing. However, it will not create the repair SO without an active Control Plan. This is essentially the same issue as we’re now creating another Control Plan, and I’m assuming it will require QA checks that will not be there, as operation steps can vary based on the repair operations that need completed. 

 


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 250 replies
  • April 16, 2025

@cjohnson, under such conditions where QC check would be applicable on the basis of Shop Order type then please remove Mandatory Control Plan check for Parts. 

Please disable Mandatory Control Plan and Mandatory Analysis check for subjected Part through Quality options for Manufacturing Parts screen. 


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  • Author
  • Superhero (Customer)
  • 224 replies
  • April 16, 2025

@Abdul That’s what I’m having to do now. That is the issue. It requires manual intervention to disable the control and then add it back when the parts have gone through the rework process. This seems like a large solution gap in the Quality Control Plan Mandatory controls. 


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 250 replies
  • April 16, 2025

@cjohnson, we have to handle this scenario in a different way. 

Disable Quality Options for Control Plan Manufacturing and enable Analysis Required for Receipt option for Manufacturing Control Plan only. Please refer to the screenshot below.

This setup would allow us to proceed with Repair type Shop Order without Control Plan, however, the system would not allow to receive Manufacturing type Shop Order without confirmed Shop Order Analysis.

Hope this will help.

 

Regards

Abdul Rehman


Björn Hultgren
Hero (Employee)
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Have you created a control plan for the repair routing?


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  • Author
  • Superhero (Customer)
  • 224 replies
  • April 16, 2025

Hi ​@Abdul I’m using IEE, and I do not see that control referenced in your screenshot. I’m wondering if that is new functionality to IFS Cloud?

 


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  • Author
  • Superhero (Customer)
  • 224 replies
  • April 16, 2025

@Björn Hultgren No, we did not create one. That was the issue the QA and Operations groups were trying to avoid: having to create additional Routings/PS/Control Plans. It sounds like if you the Mandatory CP and Analysis enabled in Basic Data, there is no way around it for reworking a part though. 


Abdul
Superhero (Partner)
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  • Superhero (Partner)
  • 250 replies
  • April 16, 2025
cjohnson wrote:

Hi ​@Abdul I’m using IEE, and I do not see that control referenced in your screenshot. I’m wondering if that is new functionality to IFS Cloud?

 

@cjohnson, most probably Receipt Not Allowed option for IEE version. 


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  • Author
  • Superhero (Customer)
  • 224 replies
  • Answer
  • April 16, 2025

@Abdul Ok, so I would still have to manually modify the Basic Data, and add repair routings/PS/CP. The QA controls for mandatory CP and Analysis do not make sense, as you’re then requiring manual effort enable/disabled the controls each time you need to rework a part in IFS. If you have thousands of parts and need to perform rework each week, you’re manually enabling and disabling these controls over and over again. This seems like a significant solution gap.


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