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Question

Issue with Product PM Request Generation – Duplicate Task IDs


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Hi,

I am facing an issue while using Product PM Request Generation.

Goal: I need to schedule a task for a place every Monday in a month. To achieve this, I am using Product PM Request Generation.
Problem: The system successfully creates four tasks for the month, but all tasks are generated with the same Task ID instead of unique Task IDs. Ideally, each task should have a different Task ID.
Could you please guide me on where to check this configuration to ensure that each scheduled task gets a unique Task ID?

Thanks
Akshay

3 replies

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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • March 7, 2025

Hi,I found out from my internal colleagues that I can use Consolidate Task to create unique task IDs for PM request generation.
Thanks,
Akshay


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  • Do Gooder (Employee)
  • 9 replies
  • March 9, 2025

Hi ​@RTTPAAKDE,

 

Thank you for sharing that information. Enabling the Consolidate Task option triggers new requests when Task Template ID or Taskset ID is modified and groups tasks by Task Template ID.

For more details about PM Request Generation, please refer to the Product PM Request Generation White Paper available in the documents.

I hope this helps. 

 

Thanks & BR,

Suvini Samarasekara


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  • Author
  • Do Gooder (Customer)
  • 7 replies
  • March 11, 2025

Hi Suvini,

I have a scenario may be you can help me.

I have a place with multiple products arranged in a parent-child hierarchy.
Each product has  PM schedule that requires a monthly task for one year.
I am using PM Request Generation for the creation of these tasks.

When I generate a PM task for one month, it works as expected:

The system creates a single task for that month.
The task includes all steps for maintaining both parent and child products.

However, when I try to generate tasks for multiple months at once, the behavior changes:

Instead of generating one task per month, the system creates separate tasks for each product (parent and child) in each month.
This results in too many individual tasks, which I do not want.

I want to generate one task per month (with a unique Task ID) that:

Includes all products (both parent and child) for that place.
Contains all required maintenance steps for those products in a single task.

Best Regards,
Akshay
 


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