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We have created an event, it will be triggered when the name of the user changes, the mentioned user in the custom field gets an Stream. This works, but we have one issue:

What we want is, that the user, who gets the stream, immediately could go to the salespart mentioned in the stream (via the link in the stream). We think we could arrange this in the screen below, but we are not sure.

Anyone who knows?

 

At this moment, when we got to the stream, we get an empty salespart field.

 

Thanks in advance

Hi,

I’m not sure about how the event has been set up. But, have you tried &CATALOG_NO for the value in URL?

I’ve tried this for the Purchase order with the event action PURCHASE_ORDER_RELEASED and the streams message would have a link to the connected object. 

 

See below: 

 


Hi Kasun,

we tried this but it doesn't work and we don't get the option to go to the Connected object.

Below you can see the differences compared to your print screen.

 

 

 

Do you have an idea why this doesn't work?

 

Best regards,

Jesper


HI Jesper,

Here’s what I have in the event action and the URL seems to be having only the value variable. Please refer below: 

 


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