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Question

IFS Service Portal - Error Message "Page not found"

  • September 20, 2023
  • 3 replies
  • 93 views

randi.tofting
Do Gooder (Customer)
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Hi,

I am trying to logon to the IFS Service Portal https://support.ifs.com/csm

I have already registered via the IFS Customer Portal.

When I logon to the IFS Service Portal the top menu included my name appear, but under the top menu I get the  following message:  Sorry, the page you requested was not found. (see attached picture)

Any idea what I have to do?

 

 

3 replies

Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • 805 replies
  • September 20, 2023

That’s a strange error. Did you try changing the browser? I’d suggest you check with IFS directly about this


randi.tofting
Do Gooder (Customer)
Forum|alt.badge.img+2
  • Author
  • Do Gooder (Customer)
  • 1 reply
  • September 20, 2023

Thank you for your respond.

I got the samme error in both Chrome and Edge. 

Any suggestion the best way I can contact IFS? We use an IFS solution partner and they are not able to help me.

 

Regards,

Randi


KristenGastaldo
Superhero
Forum|alt.badge.img+18
  • Superhero
  • 400 replies
  • September 21, 2023

Hi Randi - Can you email services@ifs.com? They should be able to check on your account, in case it is a permissions issue.