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Question

Creating a Bundle Task - screen elements missing

  • May 22, 2026
  • 0 replies
  • 2 views

Wendy J
Do Gooder (Customer)
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Hi,

i’m experimenting with creating bundle tasks and following the instructions in 24R2 NGSM Demystified document and not seeing the same screen options available.

From a work task search, I selected the ‘Bundle’ option to create. All tasks are at new status and a bundle task number was created (see image) However, the screen screenshot in the set up guide is labelled Request Bundle Task and has a screen option including Handling information which is completely missing

 in the view I have.

We would like to use this functionality but I’m not getting very far. We are on version 24R2.16 and moving to 25R2 in a few months.

Any help would be appreciated.