Skip to main content
Question

Community Search

  • January 12, 2026
  • 2 replies
  • 30 views

darylslinn
Sidekick (Customer)
Forum|alt.badge.img+6

Is anyone else having issues with being able to search within the community pages ?

Typing in a topic and pressing return doesn’t work and neither does CTRL+K

2 replies

Grzegorz Byrski
Hero (Employee)
Forum|alt.badge.img+10

Hi Daryl,

Thanks for flagging this. We can’t reproduce the issue - both the search (Enter) and Ctrl/Cmd + K are working on our side - so it’s likely a local cache/extension conflict.
 



Quick checks:

  • Hard refresh the page (Ctrl+F5 / Cmd+Shift+R).
  • Try in a private/incognito window.
  • Clear site-specific cookies/cache for the Community domain, then reload.
  • Temporarily disable extensions (ad/privacy/script blockers), then retry.
  • Ensure cookies & local storage are allowed for the site.
  • Try another browser/device. Note: some browsers map Ctrl+K to the address bar—use Cmd+K on Mac or click into the page first.

Did those troubleshooting steps resolve the issue? If not, let us know and we’ll investigate further.


darylslinn
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • January 12, 2026

Hi Grzegorz,

 

I’ve tried a Hard Refresh and cleared site-specific cookies and both myself and my colleague are still having no joy.
We are getting No search results now.