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Question

While searching in the Count Result screen one user is unable to see below to column in her search option. Approval Date/Time Confirmation Date/Time.

  • December 19, 2022
  • 2 replies
  • 42 views

Deepak
Sidekick
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Hello Community,

We are using IFS 9. While searching in the Count Result screen one user is unable to see below to column in her search option.

  • Approval Date/Time
  • Confirmation Date/Time.

I am able to view and use these columns but user is unable to view .Can you through some light on the same.

 

 

2 replies

VivekBhandiwad
Hero (Partner)
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  • Hero (Partner)
  • 77 replies
  • December 19, 2022

Hi @Deepak 

Check if there are any user profiles connected with the user - either Personal profile or Base Profiles.

This could be the reason, why you are able to see the details

You can see this in the Solution Administration - Users 

 

If this is hidden in the base profile, 

 

Alternate issue: If these are CUSTOM Fields, then you may need to create a base profile and add these fields to the users profile and make them accessible. 

Regards

Vivek


Deepak
Sidekick
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  • Author
  • Sidekick
  • 97 replies
  • December 20, 2022

Thanks @VivekBhandiwad I will check and confirm.