Question

Update cost in released customer order

  • 5 January 2022
  • 4 replies
  • 239 views

Userlevel 6
Badge +11

Hi,

 

If a Customer order is created, the cost of the part sold is fetched from the corresponding inventory part. However, when we update the cost of the inventory part afterwards, the cost of the part mentioned in the CO is not updated: it keeps the cost of the part when the CO is created.

 

How can we update the customer order to the new cost, in order to have a correct margin calculation?

 


4 replies

Userlevel 7
Badge +18

Hi, RMB on the line > Recalculate Price/Currency

Userlevel 7
Badge +18

Hi just realised you are asking about the Cost. So to update the cost, you need to update/modify the CO line and save again. Then the new cost will be fetched. For example, do a qty change save > enter the intended qty and save again. 

Userlevel 5
Badge +13

Hi @First Employee 

You can simply get this done by changing the sales qty of the customer order line Lets say your desired qty is 1. In order to reflect the cost change you just need to amend the current sales qty > Save the record (then the amended cost will be fetched) > Again enter the original sales qty.

 

 

Best Regards,
Tharaka.

Userlevel 5
Badge +10

In my opinion all these proposals are weird, because when changing the quantity you will also lose the price.

I have proposed the option to update cost on customer order line, see and vote, please

Regards Martina

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