Question

Understanding customer order flow

  • 29 March 2023
  • 1 reply
  • 136 views

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I would like to understand the ERP system and how does it work.

When somebody sent an order release request I have to release it manually. Does this apply for all orders? For example, the customer is given a credit limit, payment term and current balance (overdue). If the new order is created and it is not affecting above parameters (no overdue, below their credit limit) the order anyway must be released manually? Is there a way to set up in the system an ''automatic'' release for some customers or orders?


1 reply

Userlevel 6
Badge +17

@Akki28 ,

I don't think so we do have option to release the customer order automatically in IFSAPP9 except under site you can select to create customer order in released status while creating it from sales quotation or business opportunities.

But we do have this option in cloud 22R2 where you have option to release the customer order in batches for site , either directly or through a schedule job.

Hope this helps!

Regards,

Mithun K V 

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