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Hello,

 

I am running into an issue with timezones when sourcing from an internal supplier manually when I change the ship via code in the “Source from Suppliers” dialog.

When the ship-via code is changed in the dialog, the “EP Due Date” changes from (for example) 10/31/2025 12:00 AM to 10/30/2025 8:00 PM (the timezone offset from UTC => EST). 8:00 PM is outside working hours, and an error message displays:

“Invalid value for property EpDueDate”

The user is unable to save the record unless they manually change the EP Due Date to a time within working hours.

Scenario:

  • Timezones:
    • Demand site is America/New_York
    • Supply site is America/New_York
    • User timezone is America/New_York
    • Company timezone is America/New_York
  • Calendars are generated.
  • Customer Order line is using “Not Decided” supply code
    • Using “Source Order Lines Manually” + “Source From Suppliers”

What I’ve tried:

  • Attaching the distribution calendar to the ship via codes
  • Changing the timezone on the Company to UTC.
  • Changing the calendars to run 24 hours. (still populates the -4 hour time difference)
  • Attaching the distribution calendar to the internal customer/supplier (not allowed).

I’m stumped, and although we can change the time manually, we don’t want users to have to do this every time they decide to use a different ship via.

 

 

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