It's not allowed to receive shop order linked to a customer order line, when that particular customer order line is connected shipment which is in “Accepted “status. How to fix this error?

It's not allowed to receive shop order linked to a customer order line, when that particular customer order line is connected shipment which is in “Accepted “status. How to fix this error?
Hi
Can you please check whether this is a standard error since there is no “Accepted” status possible for Shipment in standard IFS Cloud.
Do you have any active customization?
Regards
Abdul Rehman
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