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We have Shipment Types on our Customer Orders set to NR for “at order release”. However, when releasing the CO, it is not creating a shipment ID. It also does not allow for a manual one to be made. Any reasons why this is happening?

Hi,

A bit hard to help with this limited information. This is the conditions to connect mentioned in documentation for Customer Order Lines:

  • The supply code for customer order lines must not be Purch Order DirInt Purch DirNot Decided or Service Order.
  • The order line must be in the ReleasedReservedPicked or Partially Delivered status. Picked Customer Order Lines must be in a shipment location.
  • There must be a remaining quantity that is still to be delivered for the customer order line i.e. what is already delivered and what is already connected for delivery on shipments must be less than the ordered quantity.
  • There must not be any quantity not connected to any shipment on a pick list not pick reported yet.
  • The order line must not be included on any customer load list.
  • The order must not be about to be delivered with a pre-ship delivery note.
  • There must not be any partially delivered order lines with a connected freight charge not invoiced.

Best Regards

Fredrik


The Supply Code was the issue. It was set to Not Decided instead of Invent Order as we usually have it. Thanks for the help even with so little information!


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