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I have a Sales Charge type with 1% charge amount which is attached to the customer. Therefore it is automatically picked by the customer orders as well. 

This sales charge type is used as a Sales Charge for processing the order.  

But during a partial delivery, full customer order charge is getting invoiced to the customer not for the relevant delivered amount. 

Customer is complaining that we are over charging the customer in some instances due to this. 

Therefore I need to Invoice the correct charge amount in partial deliveries. Also, I need the charge to get automatically picked by the order in customer order creation as well (similar to the current process).

 

I tried Unit Charges on the Sales Charge Type, but when its enabled I can not attach the charge to a customer. 

 

​@IniThushM the only way to pull this off would be to link the charges to the Sales Part - make sure you select Unit Charge:

Then, when you do a partial delivery the qty charged will be the actual qty delivered. See below an example where I have a CO line for 3 pcs, but I did a partial delivery of 1 pcs. 

 

Linking Sales Charges to Sales Part will automatically fetch it on the Customer Order. The disadvantage would be that the sales charge will show up for all the customers to which you sell that part.

Thank you for the update. We will consider this solution. 

​Hi, @IniThushM 

    Yes. We may have to rely on the Sales Part page charges. The unit charge line has to be connected to a customer order line, so we are unable to define on the Customer → Sales -> Charges tab where we are unable to get the line connection when creating.

regards,

Piyal

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