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Hi

 

I want to return a part from a customer order.

I use the RMA process but I can’t receive the part in “Customer owned” only in company owned.

It’s not logical because when you return the part and when you receive it the part belongs to the customer not us.

I can’t use the CRO process because I have an intercompany flow and the CRO is not adapted with this process.

Is there another way ?

It’s very urgent

 

Thanks 

 

BR

 

Christèle

Hi @K4uChrisC ,

 

Currently this functionality is not existing at the moment, but an idea has been created and under construction. It has given a workaround which you follow via the following link.

 

 

Hope this helps,

Best Regards,

Yasanthi

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