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Question

Rental transfer error

  • February 2, 2024
  • 6 replies
  • 141 views

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Hello,

We encounter an error when running the Execute step of the rental transfer between 2 different projects.

At the "Execute" step, an error message appears: "Only Receive into Arrival and Inspect at Arrival are allowed for non-inventory parts."

 

The item used in the test is an inventory item.

The error doesn't seem to correspond to the situation.

Have you encountered this situation before?

Thanks for your help

 

 

 

6 replies

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  • Do Gooder (Partner)
  • March 22, 2024

Hi IsabelleR,

 

I am experiencing the same issue. Did you find a solution at all?

 

Regards

 

Kelvin


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  • Sidekick (Partner)
  • July 9, 2026

HI ​@IsabelleR assume you didn’t find a solution to this? We are experiencing the same issues in 24R1.  


Steven Heurter
Sidekick (Employee)
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  • Sidekick (Employee)
  • July 16, 2026

I’m currently experiencing the same issue in 25R1. Is there any smart person aware of the solution? 😁


Nikila Dis
Superhero (Employee)
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  • Superhero (Employee)
  • July 16, 2026

Hi All,

Based on the information available from our internal sources, the error message "Only Receive into Arrival and Inspect at Arrival are allowed for non-inventory parts" (or similar variations such as "Only Receive into Arrival is allowed for non-inventory parts") represents a standard system validation in IFS that controls how non-inventory parts are processed during arrival and return transactions.

For non-inventory parts, the system restricts the Receive Case to Receive into Arrival (and, where applicable, Inspect at Arrival). This behavior exists because non-inventory parts are not intended to be received into inventory, tracked as stock, or processed through standard inventory inspection.

Also in rental scenarios involving non-inventory parts connected to projects, users may encounter validation messages stating that certain flows (like creating replacement orders) are restricted, as the system often expects "Inventory Order" or "Non-inventory" demand codes rather than "Project Inventory

Key behaviors and rules include:

  • Standard inspection is not supported for non-inventory parts. As a result, the Qty to Inspect field is typically non-editable.
  • During Register Arrival for Return Material Authorization (RMA) lines involving non-inventory parts, only Receive into Arrival is permitted.
  • The same validation logic is applied to rental and shipment order processes to ensure consistent handling of non-inventory parts. The system prevents Receive into Inventory to avoid creating invalid or inconsistent inventory records.

However, in the reported scenario, the part used in the rental transfer is confirmed to be an inventory part. Therefore, this validation should not normally be triggered as I guess. Can you one of you raise a support ticket with a clear test plan so we can look into this.

Regards,

Nikila Dissanayake


Steven Heurter
Sidekick (Employee)
Forum|alt.badge.img+8
  • Sidekick (Employee)
  • July 16, 2026

Hi All,

Based on the information available from our internal sources, the error message "Only Receive into Arrival and Inspect at Arrival are allowed for non-inventory parts" (or similar variations such as "Only Receive into Arrival is allowed for non-inventory parts") represents a standard system validation in IFS that controls how non-inventory parts are processed during arrival and return transactions.

For non-inventory parts, the system restricts the Receive Case to Receive into Arrival (and, where applicable, Inspect at Arrival). This behavior exists because non-inventory parts are not intended to be received into inventory, tracked as stock, or processed through standard inventory inspection.

Also in rental scenarios involving non-inventory parts connected to projects, users may encounter validation messages stating that certain flows (like creating replacement orders) are restricted, as the system often expects "Inventory Order" or "Non-inventory" demand codes rather than "Project Inventory

Key behaviors and rules include:

  • Standard inspection is not supported for non-inventory parts. As a result, the Qty to Inspect field is typically non-editable.
  • During Register Arrival for Return Material Authorization (RMA) lines involving non-inventory parts, only Receive into Arrival is permitted.
  • The same validation logic is applied to rental and shipment order processes to ensure consistent handling of non-inventory parts. The system prevents Receive into Inventory to avoid creating invalid or inconsistent inventory records.

However, in the reported scenario, the part used in the rental transfer is confirmed to be an inventory part. Therefore, this validation should not normally be triggered as I guess. Can you one of you raise a support ticket with a clear test plan so we can look into this.

Regards,

Nikila Dissanayake

There was a support ticket created CS0538612, but this one just got closed since the customer is on 24r1 release and that is not supported according the contract….

So i will create a new one for my customer, which is in 25R1. will update the case number when it has been created.


  • Do Gooder (Customer)
  • July 22, 2026

Hi All,

Based on the information available from our internal sources, the error message "Only Receive into Arrival and Inspect at Arrival are allowed for non-inventory parts" (or similar variations such as "Only Receive into Arrival is allowed for non-inventory parts") represents a standard system validation in IFS that controls how non-inventory parts are processed during arrival and return transactions.

For non-inventory parts, the system restricts the Receive Case to Receive into Arrival (and, where applicable, Inspect at Arrival). This behavior exists because non-inventory parts are not intended to be received into inventory, tracked as stock, or processed through standard inventory inspection.

Also in rental scenarios involving non-inventory parts connected to projects, users may encounter validation messages stating that certain flows (like creating replacement orders) are restricted, as the system often expects "Inventory Order" or "Non-inventory" demand codes rather than "Project Inventory

Key behaviors and rules include:

  • Standard inspection is not supported for non-inventory parts. As a result, the Qty to Inspect field is typically non-editable.
  • During Register Arrival for Return Material Authorization (RMA) lines involving non-inventory parts, only Receive into Arrival is permitted.
  • The same validation logic is applied to rental and shipment order processes to ensure consistent handling of non-inventory parts. The system prevents Receive into Inventory to avoid creating invalid or inconsistent inventory records.

However, in the reported scenario, the part used in the rental transfer is confirmed to be an inventory part. Therefore, this validation should not normally be triggered as I guess. Can you one of you raise a support ticket with a clear test plan so we can look into this.

Regards,

Nikila Dissanayake

There was a support ticket created CS0538612, but this one just got closed since the customer is on 24r1 release and that is not supported according the contract….

So i will create a new one for my customer, which is in 25R1. will update the case number when it has been created.

 

Hi, to clarify, the support case CS0538612 mentioned above was actually raised by us. As we are currently planning our upgrade to 25R1, we would greatly appreciate if any further insights or updates on this issue and to share them here. Thank you.