Hi Team, we are having a lot of issues with deliveries arriving with no transaction being present in IFS.
How do we manage the loan of equipment transactions in IFS so that we can provide a Reference no. to the customer sending equipment to us, then we can look up the reference to confirm the delivery is legitimate and we can receipt the goods against the reference?
Currently we have a custom work around where we have one supplier code for ‘customer loan’ and all users can raise a $0 PO against that supplier code. Our POC then provides the PO No. to the customer to add to their documentation so we can confirm and receipt the delivery against.
I am sure there is a standard way out of the box that we should be using and hoping someone can assist us?
Thankyou in Advance.
Peter