The customer noticed that when trying to print old customer invoices(PDFs that have been migrated from file storage to cloud storage) using "Original from Archive" or "Original Duplicate," an error appears in the Print Manager view: "Failed to getFullXML: null Caused by: null." The reports can only be printed by selecting "Reprint Modified."
Is there a specific reason this might be happening? Any insights or solutions would be greatly appreciated!
Question
Issue with Printing Old Customer Invoices
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