Hi ​@BEG_VZEM,

Could you please let me know the current version and Service Update (SU) you’re working on?

Also, are you able to process the order to the Invoiced/Closed state? If so, please navigate to the Customer Invoice Posting Analysis window and check whether there are any error messages displayed. If you haven’t been able to process it up to that step, please let me know at which point this error is triggered.

Regards,

Nikila Dissanayake

Hello, we are on 24R2 SU6 right now. No we can’t we receive the issue on the Create Customer Invoice page.

Check out the pre-posting on the Customer Order and maybe also the Planned Start and Planned Finish date/s of the Project and Activity (if they’re out of sync with the invoice date) and/or this Valid Period on the Project Setup…

Projects/Dates - minefield!

The Planned Start and Finish Date look fine (1.11.2024 - 6.11.2025). We have the same dates on the project and activities. Also the pre-posting seems to be fine all the necessary information is there.

Hi ​@BEG_VZEM 

I was able to find a bug fix that was released with 24R2 SU7. However, I can’t confirm it’s exactly the same issue without knowing the full steps.
I’ll provide you with a KBA number BKB0082964] - please refer to it and check whether this matches the issue you’re reporting.

Regards,

Nikila Dissanayake

Unfortunately SU7 does not solve this issue with the Codepart. We even installed SU8.

Hi ​@BEG_VZEM, 

 My guess is to check pre-posting settings.