Question

Information message pops up when changing the Planned delivery date

  • 14 May 2023
  • 1 reply
  • 63 views

Badge

Hi, Is there a particular reason for an information message to be appear when changing the Planned Del date? It happens only for some customer orders. Some are able to change the date without an issue (for the same package part)

 

 


1 reply

Userlevel 6
Badge +17

Hi @dinushika.Mm

You cannot have the Planned Delivery Date earlier than the Target Date. Usually Planned Delivery Date will be re-calculated automatically when you change the Target Date. 

Could you please check the other orders where you are not getting this pop that your target date is earlier than the planned delivery date?

Regards,

Mithun K V

Reply