Question

How to use "On hold" option in customer installment plan and discount window

  • 7 July 2022
  • 1 reply
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Userlevel 2
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Appreciate if anyone can advice how to use  "On hold" option  in customer installment plan and discount window

Customer invoice> RMB> Customer installment plan and discounts 

 


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Userlevel 3
Badge +6

Hold Installments for Payment

Explanation

This activity is used to hold supplier invoice installment(s) against payment. This is done after the installment(s) are authorized for payment.

To hold installment(s) using the Manual Supplier Invoice page, search for the supplier invoice with PostedAuth status that should be put on hold and click Installment Plan and DiscountsThen select the authorized installment(s) and enable OnHold status that should be put on hold and click Installment Plan and DiscountsThen select the authorized installment(s) and enable OnHold option on the installment line(s) to be put on hold.

To hold installment(s) using the Authorize Invoices for Payment page, select the authorized installment(s) and enable the OnHold option of the installment line(s) to be put on hold.

On Hold Reason should be entered through On Hold Reason ID or it can be entered manually (On Hold Reason ID is predefined and is not editable manually). On Hold Reason is fetched automatically if the On Hold Reason ID is selected).

Prerequisites

Supplier Installment(s) should be authorized for payment.

System Effects

As a result of this activity,

  • Status of the installment line(s) will change to OnHold/PartlyPaidOnHold and it will not be possible to make payments to these installment(s).
  • On Hold Installment option will be enabled in the invoice header.

 

Release Hold Installments for Payment

Explanation

This activity is used to release the installment(s) which are on hold for payment.

To Release the Installment(s) using the Manual Supplier Invoice page, serach for the supplier invoices with On Hold Installment(s) and disable the OnHold option on installment line(s) to release the installment for payment.

To release the installment(s) using the Authorize Invoices for Payment page, search for the supplier invoice with On Hold Installment(s) and disable the OnHold option on installment line(s) to release the installment for payment.

Eventhough On Hold option is disabled, On Hold Reason will remain as it is, in the installment lines.

Prerequisites

Status of the supplier installment line(s) should be OnHold/ PartlyPaidOnHold.

System Effects

As a result of this activity,

  • Status of the installment line(s) will change to Authorized/PartlyPaid.
  • On Hold Reason will remain as it is.
  • On Hold Installment option will be disabled in the invoice header.

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