When I follow this process of crediting an invoice after the work order is completed, the credit invoice and the original invoice don’t link in anyway.
Is there a way to add a step in the process that will do that?
It would be nice to look at the order/invoice and see in the history that there is a credit towards it….
Hi
As per the process you describe to create the credit invoice, this question should be posted in Service Community forum: https://community.ifs.com/service-touch-apps-mwo-mro-43
Process to create credit invoice in Supply Chain is done from original debit invoice, but this is not possible to be done when the invoice was created from Service.
Regards,
Pilar
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