Hi All,
I am facing below situation and I found a workaround for this but I am wondering whether it is the right path for this. I believe customers and partners who implemented export control can help me to understand this one.
My customer is based in UK and using export control and they have the same part that they sell to customers in other countries and also sells to customers in UK. So ideally, customer expects to see below.
- If the End user customer is from any other country other than Australia, export control restriction should kicks in and valid license should be needed to connect.
- If the sale end user is with in Australia, Export control restriction should not be kicked in. And IFS should allow the process the customer order without any issues.
But in the 2nd scenario that I mentioned. I cannot get my head around it.
We are setting the Export controlled to Yes on the Master part record. So basically this means, part is export controlled irrespective of the customer based location right.
But IFS kicks Export control restriction even when the end customer is from UK.
To manage this, I had to create 2 separate Export licenses, 1 for export customers outside the UK and one NLR (No License Required) license for the customers who is based in UK and set it to only applicable to UK customers.
Based on this, IFS will pick the NLR export license, but still kicks in the Export control.
I think the reason is export control is defined on the master part level.
Is there any better way to handle this situation? Any help is appreciated.
Thanks,
Chamath
