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Error on page "shop order"

  • 23 December 2022
  • 4 replies
  • 163 views
Ozgun BAL
Rank
Userlevel 4
Badge +8

Dear Community,

 

I had the following problem when I tried to open a shop order today.

 

But I dont have any problems like below;

1-Same PC + Different account = No problem

2-Different PC + My account = No problem

 

Can anyone help please?

 

Kind Regards

Ozgun

 

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Best answer by anmise 23 December 2022, 09:24

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4 replies

A
Rank
Userlevel 7

It looks like a file in the cache has been corrupted. You can try to clear the folder containing the files on your computer: C:\Users\<YOUR_USER_NAME>\AppData\Local\Apps\2.0 or you can run a command in the command prompt (Windows button - > cmd).

Type 

 rundll32 dfshim CleanOnlineAppCache 

And hit return/enter. This will clear all data in the Apps\2.0 folder.

 

 

 

Ozgun BAL
Rank
Userlevel 4
Badge +8

Dear @anmise  ,

 

Thanks for your answer. I changed the name 2.0 to 2.0x. And then when I login IFS created a new folder named 2.0.

 

But when I try to open a shop order again It stucked over 10 minutes like below;

 

Can you assist me any further?

 

Thaks in advence,

Kind Regards

Ozgun Bal

A
Rank
Userlevel 7

That’s strange. Have you tried restarting the client? 

Ozgun BAL
Rank
Userlevel 4
Badge +8

Dear @anmise ,

 

Yes I restarted client and services 2 times.

At first it didn’t work, but after 1 hour it works fine now, which is very strange 😨.

 

Everything is fine rigth now, thanks for your help and time!

Have a good day.

 

Kind Regards

Ozgun

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