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Error message while createing site infos

  • May 30, 2023 9:54 AM UTC
  • 8 replies
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Superhero (Customer)
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  • Superhero (Customer)

Hi everybody,

I am trying to create new “Exended Site Info” but get an error message: This Shipment Type does not exist. In this tab we have calendar, delivery address and time zone.

Can anyone support?

Thank you.

Best answer by Fredrik Johansson LKP

Hi,

The Shipment Type “NA” is included in the installation to be used as default in different place. It seems as if you have removed this shipment type, if you add it back, I assume it will work.

The Shipment Type in the site is mandatory and the system uses NA as default so you should not remove this shipment type.

Best Regards

Fredrik

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Kind regards

    8 replies

    Hero (Employee)
    Forum|alt.badge.img+11

    Hi,

    The Shipment Type “NA” is included in the installation to be used as default in different place. It seems as if you have removed this shipment type, if you add it back, I assume it will work.

    The Shipment Type in the site is mandatory and the system uses NA as default so you should not remove this shipment type.

    Best Regards

    Fredrik

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      Superhero (Customer)
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      • Superhero (Customer)
      • May 30, 2023 11:07 AM UTC

      Hi @Fredrik Johansson LKP 

      thank you a lot.

      Where should I add it?

      On this screen?

       

      Kind regards
      Hero (Employee)
      Forum|alt.badge.img+11

      Yes, that is the page where you should add it.

      //Fredrik

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      Superhero (Customer)
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      • Superhero (Customer)
      • May 30, 2023 11:51 AM UTC

      Thank you @Fredrik Johansson LKP 

      I will get back to you after my colleague tested it.

      Kind regards
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      Superhero (Customer)
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      • Superhero (Customer)
      • May 31, 2023 9:38 AM UTC

      Thank you again @Fredrik Johansson LKP 

      it works now.

      Kind regards
        Nikila Dis
        Superhero (Employee)
        Forum|alt.badge.img+14
        • Nikila Dis
        • Superhero (Employee)
        • Jan 11, 2024 9:08 AM UTC

        Hi,

        The Shipment Type “NA” is included in the installation to be used as default in different place. It seems as if you have removed this shipment type, if you add it back, I assume it will work.

        The Shipment Type in the site is mandatory and the system uses NA as default so you should not remove this shipment type.

        Best Regards

        Fredrik

        Hi @Fredrik Johansson LKP,

        If it is data that should not be deleted, (NA Shipment Type) are there any way that we can make it (indicate any informative message) so that users cannot delete it?

        Regards,

        Nikila



         

        www.linkedin.com/in/nikila-dissanayake-7140891a0
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        Superhero (Customer)
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        • Superhero (Customer)
        • Jan 15, 2024 2:54 PM UTC

        Hi @Nikila Dis 

        I don’t think it’s possible. 

        What you can do is to limit the write permissions.

        Kind regards
        Hero (Employee)
        Forum|alt.badge.img+11

        Hi,

        We could raise an error if you try to delete the “NA” shipment type. I can add it to the R&D backlog. It is not the highest priority but we could do it if we get a gap at some point.

        Best Regards

        Fredrik

         

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